Flux Payments Website Policy
Flux Payments is committed to protecting your privacy and ensuring the security of your personal and financial information. This Website Policy outlines how we collect, use, and safeguard your data when you use our services. By using our website and services, you agree to the terms of this policy.
1
Introduction
Flux Payments is a payment processing company that facilitates real-time transactions, including ACH debit/credit, Solana, and Ripple. We provide services such as real-time currency conversion and manage shipping details for our customers. This policy explains how we collect, use, and protect your information when you use our services.
2
Information Collection
We collect the following types of information when you use our services:
Personal Information:
Name
Email address
Phone number
Shipping address
Financial Information:
Bank account details
Credit/debit card information
Transaction history
Technical Information:
IP address
Browser type
Device information
This information is collected when you:
Create an account
Make a transaction
Interact with our customer support
Additionally, we may collect other information with your consent or as required by law, such as identification documents for verification purposes.
3
Use of Information
We use the information we collect for the following purposes:
To process transactions and provide our services
To verify your identity and prevent fraud
To communicate with you about your account and our services
To improve our services and develop new features
To comply with legal and regulatory requirements
Important Note: We do not sell, rent, or share your information with third parties for their marketing purposes.
4
Data Protection
We take the security of your information seriously and implement industry-standard security measures, including:
Encryption of sensitive data in transit and at rest
Regular security audits and vulnerability assessments
Access controls to ensure only authorized personnel can access your data
Compliance with Payment Card Industry Data Security Standard (PCI DSS) for handling credit card information
Our dedicated security team continuously monitors and improves our security measures to protect your data.
5
Compliance
Flux Payments complies with all applicable laws and regulations, including:
General Data Protection Regulation (GDPR): For European customers
California Consumer Privacy Act (CCPA): For California residents
Payment Card Industry Data Security Standard (PCI DSS): For secure handling of card information
Anti-Money Laundering (AML) and Know Your Customer (KYC): To prevent fraud and illegal activities
We also adhere to the guidelines set by the financial institutions and payment networks we work with.
6
Customer Rights
As a customer, you have the following rights regarding your data:
Access: View the information we hold about you
Correction: Request updates to inaccurate information
Payment Card Industry Data Security Standard (PCI DSS): For secure handling of card information
Deletion: Request removal of your information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a structured, commonly used format
Complaints: Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact our customer support team.
7
Transaction Processing
Flux Payments processes transactions in real-time, ensuring fast and efficient service. Our real-time currency conversion feature allows you to make transactions in multiple currencies with up-to-date exchange rates. We use secure and reliable payment gateways equipped with advanced encryption and fraud detection systems to handle all transactions.
Currency Conversion and Crypto Transactions
Currency Conversion: We use up-to-date exchange rates from reputable sources. Please note that exchange rates can fluctuate, and the rate at the time of your transaction will be applied.
Cryptocurrency Transactions: When using Solana or Ripple, be aware of their inherent volatility. Flux Payments is not responsible for losses due to market fluctuations. Crypto transactions are also subject to the terms and conditions of the respective blockchain networks.
8
Supported Payment Methods
We support the following payment methods:
ACH Debit/Credit: Traditional bank-based transactions
Solana: A fast and secure cryptocurrency
Ripple: A cryptocurrency designed for efficient cross-border payments
We are continuously evaluating new payment methods to provide you with more options and better service.
9
Shipping Details
If you provide shipping details, we use this information solely for delivering products or services you have purchased. These details are:
Stored securely
Not shared with third parties except as necessary to fulfill your order
10
Changes to the Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. This policy is reviewed regularly, and any significant changes will be communicated to you by:
Posting the updated policy on our website
Sending an email notification (if appropriate)
By using Flux Payments’ services, you acknowledge that you have read and understood this policy. If you have any questions or concerns, please contact our customer support team.
