Flux gives audiology clinics cards, ACH, and recurring billing through one integration, with hosted fields and SAQ-D Level 2 PCI coverage that keep sensitive data off your practice systems.
Why audiology clinics choose Flux
PCI coverage without the burden
Card data is captured in origin-isolated iframes, so your practice is not running an audited card environment.
Recurring and plan billing
Charge memberships and payment plans automatically instead of re-running cards by hand.
Real-time settlement
Card payments settle in one to two business days so the practice is not waiting on cash flow.
How audiology clinics get paid
Audiology Clinics typically take cards for copays and point-of-care payments, ACH for larger balances and plans, and can run recurring charges for memberships, all through Flux.
A typical Flux setup for audiology clinics
Hearing aid economics drive the setup: a device sale in the thousands, taken as a deposit at ordering and the balance at the fitting appointment, by card or ACH depending on what the patient prefers at those amounts. Alongside it runs a stream of small counter transactions for batteries, domes, wax guards, and repairs. Annual service plans for cleaning and adjustments bill automatically on a stored card.
Insurance rarely covers the whole device, and third-party hearing benefit administrators often pay their share directly, so the patient charge is the remainder after those credits. ACH settles in one to three business days and cards in one to two. QuickBooks sync keeps device revenue, service plans, and accessory sales in separate categories, which becomes important the moment a device comes back inside the trial period.
What audiology clinics should watch
Trial-period returns are law in most states: patients can return hearing aids within a defined window, commonly thirty to sixty days depending on the state, for a refund subject to whatever fees the statute allows. That makes refunds a routine operating flow, not an exception. Refund to the original payment method, know exactly which fees your state lets you retain, and document the return date, because the statutory window is the whole argument.
Unbundle the money even if you market a bundle: charging the device and the service plan as separate line items means a returned device claws back device revenue only, and the service question is handled on its own terms. Expect a payment-preference spread wider than most practices see, from tap-to-pay to patients who want to pay from their bank account, and let the front desk meet each one without improvising.
Simple, transparent pricing
Flux charges a flat 2.9% plus 30 cents per transaction, with volume discounts for higher-volume audiology clinics and the option to pass the fee to the customer at checkout where local surcharging rules allow. No setup fees and no contracts. Accounts processing under $100,000 a year in card volume may be subject to a $20 monthly account fee.
Frequently asked questions
How do audiology clinics accept payments with Flux?
Audiology Clinics accept credit and debit cards, ACH bank transfers, and stablecoins through one Flux integration, with drop-in hosted fields that keep card data off your own systems.
What does Flux charge audiology clinics?
A flat 2.9% plus 30 cents per transaction, with volume discounts for higher-volume merchants and no setup fees or contracts. Accounts processing under $100,000 a year in card volume may be subject to a $20 monthly account fee. You can also pass the processing fee to the customer at checkout where local surcharging rules allow.
How fast do audiology clinics get their money?
Card payments settle in one to two business days and ACH in one to three business days. Stablecoin payments go to your wallet instantly.
How do refunds work when a patient returns hearing aids during the trial period?
The refund goes back to the original payment method, less whatever fees your state's trial-period law allows you to retain. Document the return date against the statutory window, because the date is usually the entire question. Treat these refunds as routine operations, since state law makes them a normal part of dispensing.
Should we charge the hearing aids and the service plan separately?
Yes. Separate line items mean a trial-period return unwinds only the device charge, while the service plan is addressed on its own terms. It also keeps your books honest about what the practice earns from devices versus ongoing care.
Can patients pay for devices from their bank account instead of a card?
Yes, ACH handles device-sized amounts comfortably and settles in one to three business days. For patients who are more at ease with bank payments than cards at four-figure amounts, an emailed invoice payable by bank transfer usually lands better than a card prompt at the counter.
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