Flux gives ghost kitchens fast card payments, hosted fields for online orders and deposits, and settlement that keeps cash moving instead of stuck for a week.
Why ghost kitchens choose Flux
Fast settlement
Card payments settle in one to two business days so you can cover payroll and inventory.
Online orders and deposits
Take deposits and online orders through hosted fields that keep card data off your systems.
Volume pricing
High-volume ghost kitchens can move to custom pricing as monthly volume grows.
How ghost kitchens get paid
Ghost Kitchens lead with cards for speed at the point of sale, add hosted online payments for orders and event deposits, and settle quickly through Flux.
A typical Flux setup for ghost kitchens
A ghost kitchen has no counter, so every Flux transaction is card-not-present: direct online orders through hosted fields on your own ordering pages, one checkout per brand even when four brands share one line. Marketplace apps pay you on their own cycles outside your processor; Flux is the rail for the direct channel you actually control, where the customer relationship and the order data are yours.
The REST API is the working surface: orders from your site or app create charges tagged by brand, refunds fire from the kitchen display when an item is out, and QuickBooks receives each brand as its own stream so you can see which concept earns its rent on the line. Cards settle in 1-2 business days, and volume across all brands counts together toward custom interchange-plus pricing.
What ghost kitchens should watch
Delivery is where disputes breed: cold food, missing items, an order left at the wrong door, all charged card-not-present to someone you never saw. Refund fast and partially rather than fighting; a ten dollar item refund is cheaper than a full-order chargeback with a lost dispute on your record. Keep order contents, timestamps, and the courier handoff record attached to each charge, because that is the entire evidence file when a dispute does come.
Brand confusion is the quieter problem. A customer who ordered from your wing brand and sees your kitchen's legal name on their statement may not recognize the charge, and unrecognized charges become disputes. Keep the name on receipts and confirmations matched to the brand the customer ordered from, and make refund contact easy on every confirmation email. When a concept dies, retire its checkout cleanly so stale links do not take orders you cannot cook.
Simple, transparent pricing
Flux charges a flat 2.9% plus 30 cents per transaction, with volume discounts for higher-volume ghost kitchens and the option to pass the fee to the customer at checkout where local surcharging rules allow. No setup fees and no contracts. Accounts processing under $100,000 a year in card volume may be subject to a $20 monthly account fee.
Frequently asked questions
How do ghost kitchens accept payments with Flux?
Ghost Kitchens accept credit and debit cards, ACH bank transfers, and stablecoins through one Flux integration, with drop-in hosted fields that keep card data off your own systems.
What does Flux charge ghost kitchens?
A flat 2.9% plus 30 cents per transaction, with volume discounts for higher-volume merchants and no setup fees or contracts. Accounts processing under $100,000 a year in card volume may be subject to a $20 monthly account fee. You can also pass the processing fee to the customer at checkout where local surcharging rules allow.
How fast do ghost kitchens get their money?
Card payments settle in one to two business days and ACH in one to three business days. Stablecoin payments go to your wallet instantly.
Can I run several delivery-only brands through one Flux account?
Yes. Charges are tagged by brand through the REST API, each brand syncs to QuickBooks as its own stream, and the combined volume across every concept counts together when qualifying for custom interchange-plus pricing.
A customer says their order never arrived. Refund or fight?
Refund quickly in most cases. A partial or full refund costs you the order; a lost dispute costs the order plus a chargeback on your record. Save the fight for repeat abusers, and keep timestamps and courier handoff records attached to every charge so you can win it.
Does Flux replace what the delivery marketplaces pay us?
No. Marketplace orders are processed and paid out by the marketplaces on their own schedules. Flux runs your direct ordering channel, where you keep the customer data and card settlements reach you in 1-2 business days.
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